Stuck on something, or found a bug?
Email hello@gernx.com and we’ll help.
A lot of questions are answered faster in the docs. Start with the Troubleshooting guide and check the Diagnostics line on your Profit Dashboard Overview, which usually points directly to the cause.
When you email, it helps to include:
What you were doing, and what happened instead. The Diagnostics line from Profit Dashboard › Overview
Your WordPress and WooCommerce versions, and whether you’re on Free or Pro.
We read every message and usually reply within one business day.